Terms of Service

Last updated: October 6, 2026

These Terms of Service ("Terms") govern your use of MounterIQ, the all-in-one platform for TV mounting businesses. By creating an account or using the service, you agree to these Terms.

1. The service

MounterIQ provides CRM, online booking, estimates, scheduling, invoicing, team management, and messaging tools for $149/month, billed monthly. Customer payments go directly to your own connected Stripe account — MounterIQ never holds your money; you pay only the flat platform subscription.

2. Your account

You must provide accurate business and contact information.
You are responsible for keeping your password confidential and for all activity under your account.
You must be at least 18 years old and authorized to act for the business.
Team members you invite are bound by these Terms through your account.

3. Acceptable use

You agree not to use MounterIQ to:

Send unsolicited marketing messages or spam.
Message individuals without proper consent, in violation of the TCPA, CTIA guidelines, or carrier policies.
Transmit unlawful, harassing, deceptive, or abusive content.
Attempt to disrupt, reverse-engineer, or misuse the service.

You are solely responsible for obtaining proper consent from your own contacts before they receive texts through your MounterIQ number. Violation of messaging laws or carrier policies may result in immediate suspension.

4. SMS messaging terms

Consent: By providing a mobile number and using messaging features, you consent to receive automated account and booking-related text messages from MounterIQ.
Frequency: Message frequency varies with your booking and account activity.
Opt-out: Reply STOP to cancel messages to your number. You will receive a confirmation text and no further messages will be sent, except as required for account servicing.
Help: Reply HELP for assistance, or email moremiamicustomers@gmail.com.
Rates: Message and data rates may apply per your mobile plan.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.

5. Billing and cancellation

Subscriptions renew automatically each month at $149/month.
Cancel anytime from your dashboard or by contacting us. Cancellation takes effect at the end of the current billing period; benefits continue through the paid period.
If a payment fails, you get a 7-day grace period with full access and a clear notice to update your card. After that, access is restricted until billing is current — your data is never touched.
Refunds are handled case-by-case; contact us within 14 days of a charge to request review.

6. Your data

Your business data is yours. It is retained for 90 days after cancellation, and you can export your client lists, jobs, estimates, and invoices at any time — including before you leave.

7. Service availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, modify features, or suspend the service with reasonable notice.

8. Limitation of liability

To the maximum extent permitted by law, MounterIQ is provided "as is" without warranties of any kind. Our total liability for any claim arising from the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost customers or revenue.

9. Termination

Either party may terminate with notice as described in Section 5. We may suspend or terminate accounts that violate these Terms, engage in unlawful messaging, or fail to pay.

10. Changes to these terms

We may update these Terms; material changes will be communicated via email or dashboard notice. Continued use after changes take effect constitutes acceptance.

11. Contact

Questions? Email moremiamicustomers@gmail.com.